Submitting Emergency Medical Coverage Claims

Step 1:

Download the GMS Travel Emergency Medical Claim Form. A completed form must be submitted within 90 days of the illness or injury. Make sure you include the following documents:

  • All itemized medical bills and prescription receipts
  • Provincial health card
  • Confirmation of your departure and return dates (i.e. airline tickets, gas receipts, etc.)
  • Proof of payment for any eligible medical expenses that you paid out of pocket i.e. credit card vouchers, cancelled cheques, etc. (if it was paid for in a different currency, please provide your credit card statement)

Please keep a copy of all original receipts for your records.

Step 2:

Send in your completed claim form with receipts and supporting documentation.

Submitting by email:

Send to travelinquiry@gms.ca for claims incurred in Canada.
Send to submit@allianzassistance.ca for claims incurred outside of Canada.

To help with the larger number of claims being submitted due to the COVID-19 Pandemic, GMS Travel Assistance is only temporarily accepting claim forms by email. Sending in your claim by email will save you time. But if you’re unable to please see the mailing address located at the top of the claim form.

Please note that GMS Travel Assistance may be reaching out to you regarding your claim by email if we have your email address on record.