Frequently Asked Questions about Group Insurance Plans

We offer benefits plans to companies with three or more employees.

Plan administrators
Register for an online plan administrator account by completing The Online Administrator Agreement and emailing it to Once you’re registered, it’s easy to perform a variety of tasks online such as:

  • Updating employee information 
  • Adding or removing members/dependants
  • Updating personal information

Plan members
Register for a My GMS account so you can:

  • Submit claims online
  • Review claim payments
  • Update personal information (security and banking information)

Yes. Please let us know, within 31 days, which of your employees have been temporarily laid off.

They sure can. When your employees sign up for a My GMS account on, they can submit and view processed claims and payments, sign up for Claim Direct Deposit, and view their Explanation of Benefits, any time they need to.

We do! Our Employee Family Assistance Program (EFAP), provided by Homewood Health, is automatically included in our Group Advantage plans, and can be added to any Custom group plan as well. EFAP provides a wide range of resources, including online information, life coaching and professional counselling to help proactively manage mental and physical health.

If an employee has health or dental coverage through a spouse’s plan, they may waive that portion of the benefits plan.

Contact one of our Regional Sales Directors. They'll help you find the plan right for you and get the application process rolling.