About us

Frequently Asked Questions

Group Medical Services head office is located in Regina, Saskatchewan, Canada.

Group Medical Services
2055 Albert Street
PO Box 1949
Regina SK S4P 0E3

phone 306.352.7638 toll-free 1.800.667.3699 fax 306.525.6360

Currently, we have a network of brokers offering our products in British Columbia, Alberta, Manitoba, Ontario, Newfoundland, Nova Scotia, Prince Edward Island and Saskatchewan. Please call our Customer Care Centre toll-free at 1.800.667.3699 to find the broker nearest you.

Our policy for non-sufficient funds (NSF) payments reads as follows: When Group Medical Services (GMS) receives payment that, when deposited, is returned marked Non-Sufficient Funds (NSF) or Funds Not Cleared, GMS shall provide an opportunity for the payer to make proper payment or to arrange for a satisfactory payment schedule. A $25 fee will be collected from the payer by GMS to cover administrative and banking fees related to the returned payment. As well, all claims payments will be put on hold until full payment plus NSF fee is made. If payment is not received within thirty (30) days or the payment schedule is not adhered to, GMS will take the appropriate action. Effective April 1, 2010

To cover handling expenses, GMS charges $1 per pre-authorized debit payment and $25 per payment returned NSF or Funds Not Cleared.